Terms of Use

1. Acceptance of Terms

By accessing and using Skyloventa's comprehensive muscle development, strength training, nutrition guidance, and fitness services, website, or facilities, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

2. Fitness Training Specific Risks

3. Health Requirements and Medical Clearance

3.1 Pre-Training Health Assessment

You must complete a comprehensive health assessment before participating in any training programs. This assessment will determine your suitability for specific exercises and intensity levels.

3.2 Fitness Level Requirements

Our programs are designed for various fitness levels, but participants must:

• Be physically capable of moderate to intense exercise
• Have no acute injuries or recent surgeries
• Be able to follow verbal and written instructions
• Understand proper exercise techniques and safety protocols
• Commit to consistent training schedules

4. Nutrition Guidance and Meal Planning

5. Liability Waiver and Release

6. Training Safety Rules and Conduct

6.1 Mandatory Safety Requirements

• Arrive prepared: Proper athletic attire, hydration, and nutrition
• Health disclosure: Inform trainers of any health conditions, injuries, or concerns
• Follow instructions: Adhere to all trainer guidance and safety protocols
• Proper form: Focus on technique over weight or intensity
• Gradual progression: Allow for proper adaptation and recovery
• Equipment respect: Use equipment properly and return to designated areas
• Facility hygiene: Clean equipment after use and maintain personal hygiene
• Recovery time: Allow adequate rest between training sessions

6.2 Prohibited Behaviors

• Training under the influence of alcohol or recreational drugs
• Attempting exercises beyond your current ability level
• Ignoring trainer instructions or safety guidelines
• Using equipment without proper instruction or supervision
• Training when experiencing pain, illness, or extreme fatigue
• Disturbing other clients or creating unsafe conditions
• Recording or photographing without explicit permission
• Providing unsolicited advice to other clients

7. Program Structure and Expectations

7.1 Training Programs

• Customized approach: Programs tailored to individual fitness levels and goals
• Progressive overload: Gradual increase in training intensity and volume
• Periodization: Structured training phases for optimal results
• Recovery integration: Planned rest and recovery periods
• Regular assessments: Ongoing evaluation and program adjustments

7.2 Nutrition and Meal Planning

• Individualized plans: Customized based on goals, preferences, and restrictions
• Educational focus: Teaching sustainable nutrition principles
• Flexible approach: Adaptable to lifestyle and changing needs
• Progress monitoring: Regular check-ins and plan adjustments
• Sports nutrition: Performance-focused supplementation guidance

8. Booking and Cancellation Policies

8.1 Session Bookings

• Advance booking required: All sessions must be pre-scheduled
• Capacity management: Limited spots per session for quality training
• Age requirements: Minimum age 16 years (parental consent for minors)
• Fitness assessment: Required before beginning any program

8.2 Cancellation and Refund Policy

• Client cancellations: 24-hour notice required for full credit
• Late cancellations: 50% credit for 12-24 hour notice
• No-shows: No credit or refund
• Trainer cancellations: Full credit or makeup session provided
• Medical emergencies: Special consideration with documentation
• Program modifications: Adjustments available based on progress

9. Progress Tracking and Assessment

10. Intellectual Property

All content, including but not limited to:

• Training programs and exercise routines
• Nutrition plans and meal guides
• Educational materials and resources
• Assessment tools and tracking methods
• Video content and instructional materials
• Skyloventa branding and logos

Are the exclusive property of Skyloventa and protected by copyright law. Unauthorized reproduction or distribution is prohibited.

11. Payment Terms and Conditions

• Payment methods: Cash, card, or online payment accepted
• Package validity: Training packages valid for 6 months from purchase
• Membership fees: Non-refundable and non-transferable
• Late payments: May result in suspension of services
• Price changes: 30-day notice for existing clients
• Refund policy: Limited refunds available for medical reasons with documentation

12. Facility Rules and Etiquette

• Personal belongings: Facility not responsible for lost or stolen items
• Cleanliness: Maintain clean training environment
• Respect: Professional and courteous behavior required
• Mobile phones: Silent mode during training sessions
• Food and drink: Water and approved sports drinks only in training areas
• Appropriate attire: Athletic clothing and closed-toe shoes required
• Guest policy: Guests must complete waiver and pay day-use fee
• Children: Must be supervised at all times if under 16

13. Privacy and Confidentiality

Your privacy is important to us. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your personal information, including:

• Health and fitness assessments
• Progress tracking and measurements
• Nutrition and dietary information
• Training performance data
• Payment and contact information

14. Termination of Services

14.1 Termination by Client

• Voluntary termination: 30-day written notice required
• Medical reasons: Documentation required for refund consideration
• Relocation: Proof of permanent move required for refund
• Unused sessions: May be eligible for partial refund or transfer

14.2 Termination by Skyloventa

We reserve the right to terminate services immediately for:

• Violation of safety rules or facility policies
• Aggressive, threatening, or inappropriate behavior
• Non-payment of fees after written notice
• Providing false health information
• Repeated cancellations or no-shows
• Failure to follow trainer instructions
• Any behavior that endangers other clients or staff

15. Force Majeure and Service Interruptions

16. Health Insurance and Medical Coverage

Important: Participation in fitness programs may affect your health insurance coverage. You should:

• Verify that your health insurance covers fitness-related injuries
• Understand your policy's exclusions and limitations
• Consider additional sports or fitness insurance if needed
• Inform your insurance provider of your participation
• Maintain current health insurance throughout your training

17. Age-Specific Policies

17.1 Minors (Under 18)

• Parental consent: Required for all services
• Guardian presence: May be required during sessions
• Modified programs: Age-appropriate training intensity
• Additional safety measures: Enhanced supervision and monitoring
• Health clearance: Pediatric medical approval required

17.2 Seniors (65+)

• Medical clearance: Comprehensive health assessment required
• Specialized programs: Senior-focused training approaches
• Medication considerations: Disclosure of all medications required
• Emergency contacts: Multiple contact persons recommended
• Progressive approach: Slower progression and longer adaptation periods

18. Supplement and Nutrition Product Policies

19. Photography and Media Release

• Progress photos: Taken for training purposes only unless separate consent given
• Promotional use: Requires specific written consent
• Social media: Client consent required before posting
• Testimonials: Voluntary participation with right to withdraw
• Video recording: For technique analysis only unless otherwise agreed
• Third-party media: Client responsibility to obtain permission

20. Technology and Data Usage

• Fitness tracking: Apps and devices used with client consent
• Data security: Reasonable measures taken to protect information
• Third-party integrations: Subject to third-party privacy policies
• Communication platforms: Professional use only
• Technical issues: Not liable for technology failures

21. Dispute Resolution

21.1 Internal Resolution

We are committed to resolving disputes amicably. If you have concerns:

• Contact your trainer or our management team immediately
• Provide specific details about the issue
• Allow 7-14 business days for investigation and response
• Participate in good faith discussions to resolve matters

21.2 Formal Dispute Resolution

If internal resolution fails:

• Mediation: First attempt through qualified mediator
• Arbitration: Binding arbitration if mediation unsuccessful
• Legal action: Court proceedings as last resort
• Jurisdiction: New South Wales courts have jurisdiction
• Legal costs: Each party bears own costs unless otherwise ordered

22. Modifications to Terms

These terms may be modified as follows:

• Notice period: 30 days advance notice for material changes
• Communication: Email notification to registered clients
• Website posting: Updated terms posted prominently
• Continued use: Constitutes acceptance of modified terms
• Opt-out option: Right to terminate services if you disagree

23. Governing Law

These Terms of Use are governed by:

• Australian Consumer Law
• New South Wales state laws
• Competition and Consumer Act 2010 (Cth)
• Privacy Act 1988 (Cth)
• Australian fitness industry standards

24. Severability

If any provision of these terms is found invalid or unenforceable, the remaining provisions shall continue in full force and effect. Invalid provisions will be modified to the minimum extent necessary to make them enforceable.

25. Entire Agreement

These Terms of Use, together with our Privacy Policy and any specific training agreements, constitute the entire agreement between you and Skyloventa. No verbal agreements or representations are binding unless confirmed in writing.